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Documentation Index

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ViddyScribe Enterprise uses credits to measure your usage. This page explains how credits are counted, what each type of generation costs, and what happens when your balance runs low.

What is a credit?

One credit equals one minute of source video. Your usage is based on the duration of the video you upload, not the length of the generated audio description or output video.

How cost is calculated

Different workflows consume credits at different rates, based on your source video’s duration:
Generation typeCredit cost
Generate AD video (includes text, audio, and the burned-in video)1× video duration
Generate AD audio, Standard AD only (includes text and the audio track)0.75× video duration
Generate AD text only0.5× video duration
Generate AD video from existing text (re-uses text you already generated)0.5× video duration
* Custom Enterprise plans may have different rates. Contact us for details on your plan.

Shared across your team

Credits are pooled at the team level. All members share the same balance, and every generation counts toward that shared pool regardless of who ran it.

Monthly vs. Annual plans

Enterprise plans come in two billing cadences:
  • Monthly: credits refresh each month and unused credits do not roll over.
  • Annual: credits refresh each year, unused credits roll over for the duration of the plan, and annual billing is discounted versus monthly.
See our pricing page for available plans, or contact us at hello@viddyscribe.com for additional plan options.

What happens when credits run out

When your team’s balance reaches zero, new generations are blocked. To avoid interruptions:
  • Upgrade your plan.
  • Purchase additional credits as a top-up. Top-ups expire at the end of your current billing cycle. Monthly plans lose unused top-up credits at the next monthly reset, while annual plans roll unused top-ups over for as long as the annual plan remains active.
Contact us at hello@viddyscribe.com to upgrade or add credits.

Other notes

  • Re-runs cost credits. Regenerating text, audio, or video counts as a new job.
  • AI Smart Edit is free. It rewrites description text using AI without re-analyzing the video, so it doesn’t consume credits. You’re only charged when you re-generate audio or video from the edited text.
  • Downloads and exports are always free once a video has been generated.